Serviced Apartments Quality
Corporate Housing is committed to providing quality serviced apartments across all of the locations.
Corporate Housing is one of the first organisations to specialise in providing fully furnished extended stay executive serviced apartments in Australia. We have had over fourteen years to develop and refine our systems, services and processes to ensure a high service quality. We maintain a high service quality through a range of initiatives.
Operating Procedures and Training : Corporate Housing (NSW) Quality Management System provides the basis for our orderly and formalised procedures and processes, and is certified to ISO 9001:2008. The staff at Corporate Housing (NSW) undergo comprehensive internal training upon commencing employment and internal training programs are held to improve skill levels throughout the year to ensure staff have been trained appropriately to provide the highest specialised service to our executive apartment customers. In addition to internal monitoring, our systems and staff or audited yearly by an external quality assurance company to ensure adherence and to maintain our ISO certification.
Apartment Quality: We offer a customised, personal service to our clients. Housing locations and executive apartment options are offered according to each individual’s needs. Our corporate apartments are selected from a documented criteria and provide home-like living conditions customised to your special circumstances. All apartments undergo strict set up, cleaning and checks in between guests by trained professionals who follow standarised operating procedures part of our ISO 9001:2008 certification.
Guest Satisfaction: A unique feature of our service is our personalised meet & greet where a Corporate Housing representative will meet you at your executive apartment – to provide keys and a full orientation of the apartment & complex. During your stay we are available 24 hours, 7 days a week to assist with any queries, concerns or maintenance issues that may arise. We save you valuable time by managing every detail, including rental, furnishings and utilities, and incorporating the lot in one simple monthly rental account. Our full service packages most often cut hotels costs by up to 40%.
Guest Feedback: Guest feedback is actively sort during the stay as well as on departure of our corporate apartment. Feedback is reviewed and processed through the appropriate channels if applicable such as corrective action and system improvement and trends identified.
Create your reservation request now, and we will provide you with a list of executive apartment options to suit your specific needs.